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Regulamin serwisu

Internet Portal Regulations takes-care.com

of 01.01.2021
§1
General resolutions

  1. This "internet portal regulations takes-care.com (hereinafter "Regulations") specify Conditions and rules for using the portal takes-care.com (hereinafter "Portal TC") by Users, in particular the conditions for concluding and solving the contract for the benefit Economic respondency regarding the activities of the portal should be directed to services by electronic means, setting up and conducting a user account, basics and rules data processing, including personal data of users, providing services by road Electronic via Portal takes-care.com on Items of users as well as proceedings Complaint.
  2. Portal takes-care.com belongs to Takescare limited Responsibility with headquarters in Krakow, OS Sunny 8/43, 31-957 Kraków, entered to the register of entrepreneurs by the District Court for Kraków-Śródmieście in Krakow, XI Economic Faculty of National Court Register under the number KRS 0000648009, NIP 678-31-63-938, REGON 365933460, share capital of PLN 5,000.00, conducting a therapeutic entity entered into the register of entities performing activities Healing under number 000000234806.
  3. Electronic correspondence on the portal's activities should be directed to Address: takescare@takes-care.com , and correspondence in the form of a traditional (paper) - At the address of OS Sunny 8/43, 31-957 Kraków
  4. The regulations are shared free of charge via the Internet in the portal takes-care.com in a way enabling the user to acquire, Playing and consolidating the content of the regulations using the ICT system, which the user uses.
  5. In the field of services provided by electronic means, the regulations are the regulations about which Speech in art. 8 of the Act on the provision of services electronically.
    §2
    Definitions

    1. The following concepts included in the Regulations are important below:
    2. Administrator - Takescare Company with limited responsibility, based in Kraków, OS Sunny 8/43, 31-957 Kraków, entered into the register of entrepreneurs by District Court for Kraków-Śródmieście in Krakow, XI National Faculty Court Register under the Number of KRS 0000648009, NIP No. 678-31-63-938, REGON 365933460, share capital of PLN 5,000.00, address Electronic: takescare@takes-care.com , which is:
      1. A service provider within the meaning of art. 2 point 6) Act on the provision of services Electronic, electronic services described in paragraph 21 below. or,
      2. Data administrator within the meaning of art. 4 point 7) Rodo, decisive about the goals and Personal data processing measures processed in the TC portal, obliged to apply technical and organizational measures to ensure processed protection personal data suitable for threats and categories of data covered by protection, and In particular, it should secure data before making them available to persons unauthorized, proof of unauthorized, processing from Infringement of the Act and change, loss, damage or destruction.

      3. Activation of the User Account - the procedure described in Annex No. 1 to this Regulations.
      4. Database - Data set containing legally protected portal user data TC, including personal data necessary to provide services by electronic means by TC portal. Data of individual patients may be, with their consent or on their request, made available to individual specialists or institutions, including, for example, scans of documentation medical patient, measurement results of medical parameters, calendar management Health, or other necessary for the needs of medical consultation on-line.
      5. Certificate "Heart on the patient's side" - distinction awarded specialist by takes-care.com Based on reviews Patients.
      6. Personal data - according to Puodo, any information about identified or identifiable natural persons who are users of the TC portal or - In the event of a specialist or institution - people implementing specific actions in Name of users.
      7. Medical data - personal data, enabling determination of health Patient, in particular the results of research or measurements, vaccination cards, data on diseases, diseases, addicts, medicines, allergies, placed in Profile of the patient only by the patient or on behalf of the patient - by a specialist or A facility (persons acting on their behalf). Medical personal data is processed in Relationship with the provision by the TC portal. Service management services medical by professionals and institutions, while maintaining the requirements resulting from Rodo and its implementing regulations.
      8. Password - string of characters for obtaining authorized access to the TC portal, determined independently by the person making the registration, the institution administrator, Partner administrator, functional administrator, administrator TC, or broadcast Automatically through the system during registration to the Website, with a length of at least 8 characters containing small and large letters and digits or special characters;
      9. User account - patient account / specialist / office / administrator Partner / administrator / operator administrator / operator; extracted and an individualized place shared and managed by the administrator on the TC portal, Available only for one registered user. User's account Allows you to store your account owner data, including gathering and Storage of patient's medical data. The scope is also assigned to the account Available via the Services or Information Portal.
      10. Login - introducing a unique identifier (login) by the user and he created by him and known only to him password or 6 digital access code, generated by takes-care.com valid by specified time interval, entitling it to enter the user's account after activation.
      11. Logout - Effective leaving by the user, user accounts, in one A way that no other person can access the user account.
      12. Patient - A natural person with a full capacity Legal, not a specialist or a facility, using the portal takes-care.com in Aim of obtaining medical advice in the form of an on-line consultation, which by accepting The regulations and the transition of the registration procedure obtain access to offered services Through the TC portal.
      13. Online medical care package - annual subscription offer of medical care Online containing a certain number of services along with access to system functionality.
      14. Portal takes-care.com (Portal TC) - Platform Internet available at https://takes-care.com/, enabling the user through funds distance communication, remote contact between doctors or other specialists in the medical or pharmaceutical industry, operating a healing within the meaning of relevant laws and physical persons Looking for medical help in the form of an on-line consultation. Aggregation The distance applicable to the TC portal is in particular: videoconsulting, Telephone conversation and chat.
      15. PC - a natural person, a legal person or an organizational unit without legal personality, performing medical and paramedical or conductive activities Pharmaceutical activity, which by accepting the regulations and the transition procedure Registration obtains access to services offered by Portal takes-care.com . Distinguishes public institutions and non-public facilities and pharmacies.
      16. Patient's profile - confirmed collection of patient information, placed in takes-care.com .
      17. Profile of the facility - confirmed collection of information on the facility placed in takes-care.com .
      18. Specialist profile - confirmed collection of information on a specialist placed in takes-care.com .
      19. Commission - Remuneration for the portal takes-care.com for services.
      20. Regulations - this document.
      21. Regulation on the protection of personal data, Rodo - Regulation European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on Protection of natural persons in connection with the processing of personal data and on the free movement of such data and repeals Directive 95/46 / EC (general Data Protection Regulation) of 27 April 2016 (Dz.Urz.ue.l No. 119, p. 1);
      22. Specialist - a natural person who conducts a healing activity within the meaning of the Act on medical activities registered on the TC portal, which by accepting the regulations and The transition of the registration procedure obtains access to services offered by the TC portal.
      23. System - ICT system adapted to carry out services on it.
      24. Agreement - Agreement for the provision of electronic services.
      25. The service provided electronically through the TC portal, Service - service provided By electronic means by the service provider, consisting in providing the System TC portal ICT ICT, enabling remote contact between your doctor or other specialist with industry medical or pharmaceutical and patient, interested in obtaining medical consultation On-line (under e-cabinet), without the simultaneous presence of two sides. As part of the provision Services takes-care.com provides, for individual Patient request, data transfer (sending or Data reception), as well as storing data posted or collected by Patient (or on his request - by another user) on the individual patient's account, using or on The effect of use intended for this mechanisms available through the TC portal.
      26. Act on medical activity - Act of 15 April 2011 o Medical activities (J. OJ JOJ.2016.1638 with later zm.).
      27. Act on consumer rights - Act of 30 May 2014. with rights consumer (Journal of Laws 2014.827 with later zm.).
      28. Act on the provision of electronic services - Act of 18 July 2002 Year about the provision of services electronic road (Journal of Laws 2016, item 1030 with later zm.).
      29. User - a patient or a specialist or a facility that uses functionality TC portal.
        §3
        General information about services provided by Portal takes-care.com .

        1. Portal takes-care.com as part of yours Activities:
          1. It provides an internet platform through which specialists undistected by Administrator and institutions can offer their services to the order and purchase by patients. Using the services offered by such specialists and The institutions are entered in a direct relationship with these entities, on The power you make a reservation or purchase the right service. From The moment when you book a service, Portal takes-care.com works Only as an intermediary between a state and a specialist or institution, providing Relevant information on the patient purchased by the patient.
          2. Grants as a healing entity for a distance health benefits within the meaning of art. 3 paragraph 1 of the Act on Medical Activities via the TC Portal by specialists employed by the administrator.
          3. To conclude an agreement for the provision of a service provided by an electronic route by the TC portal It occurs in accordance with § 4 point 6 of this Regulation.
          4. The functionality of the TC portal is described in Annex 2 to this Regulation.
          5. takes-care.com reserves the right to temporary suspension of the benefit Services in connection with the modernization or reconstruction of the portal takes-care.com or with works Conservation of the ICT system.
          6. Portal takes-care.com reserves the right introducing new services, as well as Resignation or changes in the scope of existing services.
            §4
            Using the portal takes-care.com

            1. From the portal takes-care.com you can use people physical, having full ability to Legal actions, legal persons and organizational units without Legal personality whose law grants legal capacity.
            2. To receive access to the portal takes-care.com You must enter the Account Activation process Patient / specialist / institution under the conditions described in Annex No. 1 to this Regulations. Account activation process and registration on the platform is free.
            3. The condition for using the portal takes-care.com It is registration using Real, own data, including personal and therapeutic.
            4. During registration, you must choose the form of presence in the portal takes-care.com : A patient account or a specialist account.
            5. At the time of confirmation of registration, a contract for the provision of a service occurs by electronic means between the user and portal takes-care.com , enabling Using services provided under the TC portal on the terms specified in Regulations. The TC portal confirms the user to conclude an agreement via e-mail to an electronic address provided by the user when making Registration.
            6. Sending a registration form means accepting the terms of the regulations and concluding Agreements for the provision of electronic services. The user confirms the admission to Messages that the TC portal collects, processes and uses the information provided and data, including medical personal data, to provide services selected by User. In order to implement the service, access to the above Data obtains selected by Patient specialist or facility. The above provision of data by the patient for The TC portal is voluntary, albeit necessary for consultation On-line or other service for which these data is necessary or required. The patient can Choose a moment to change the scope of facilities or specialists whose Personal data, including medical personal data, are made available through TC portal.
            7. After completing the agreement, the Services Portal takes-care.com creates a user account Assigned to the e-mail account specified in the registration form.
            8. Login to the TC portal follows login and password.
            9. To use the service, the user does not have to register on the TC portal.
            10. After logging in to your profile, the patient can edit and supplement the data and add your photos and medical records, test results, measurements, information about dates, medicines, lifestyle, habits.
            11. takes-care.com reserves the right to telephone verification The truthful data of the specialist / institution.
            12. The user is required to update any data stored in the account, Introduced during registration, if there was any change in their subsequent. Data updates should be made using the appropriate profile editing form available on the portal takes-care.com , after Early login to your account. Possible negative consequences resulting from the lack of data update User.
            13. The user can only have one account. In justified cases The administrator may allow you to have more than one account by one User, but this is a special situation that requires a desire to have a desire to have More than one account with justification through e-mail to the administrator on takescare@takes-care.com
            14. The user can not use other users' accounts and share Accounts to other people. In the case of institutions, it is acceptable to use an account Outlets for more than one person, duly fastened by the institution to act on their behalf (eg service employees). The user is obliged to maintain the password to Your account secret. Accounts are not transferable and transferring them to other The user without the knowledge and consent of the portal takes-care.com is prohibited. Portal He is responsible for violation by the user of the above principle.
            15. User by sending a registration form or logging in to the Takes- Care.com declares that:
              1. He got acquainted with the regulations, accepts his content and undertakes to obey it,
              2. The data provided in it is complete, real, compliant with the actual state
              3. The data provided by him does not violate any rights of third parties,
              4. Agree to receive an e-mail address indicated in the registration form system messages, including notifications about new messages, Notifications about new comments on technical breaks in the operation of the portal takes-care.com , changes in the regulations and new functionalities,
              5. Agrees to give your name and surname in e-mail messages sent via and as part of the functionality of the portal takes-care.com ,
              6. Agrees to transferring your data used in the portal takes-care.com (User name, specialization, internship) in notifications about new ideas in Service Add an idea, cyclically sent to a group of users that such Notifications ordered.
              7. Agrees to the use of its name, personal, specialization, internship and statements on the Website in information and promotion materials created by Portal takes-care.com .
              8. user, recording on the portal takes-care.com , undertakes to:
                1. Compliance with the author's property rights in this rights resulting from registration trademarks, utility and industrial portal takes-care.com or Users and other entities;
                2. Unrowing actions that violate the privacy of other users, above all consisting in collecting, processing and disseminating information about other users without their explicit consent, except when these activities they are in accordance with the law and provisions of these Regulations;
                3. Refreshing from any actions that could hinder or interfere with Functioning of the portal takes-care.com ;
                4. Referring to making any actions to the detriment of the Takes- Care.com or users or other entities;
                5. Refraining from taking action to promote websites and competitive activities in relation to the portal takes-care.com .
                6. Removing the account on the portal takes-care.com :
                  1. The user entitles the right to delete the user account with effect Immediate by extending from the portal takes-care.com . Specialist / institution has the right to remove the account by extending from takes-care.com . Close-up procedure Account removal is finalized in Through 2 business days.
                  2. As a result of unregister, the user account is deleted in the Takes- Care.com. The administrator removes all personal details from the database Renewed user, except for data whose storing is required Law regulations (eg medical documentation) or legitimate legally A legitimate interest of the administrator.
                  3. As a result of unregistering, no deregial user profile is available.
                  4. Refreshing does not delete the user's statements in the Service Add idea that they are part of the portal takes-care.com after Reference.
                  5. In relation to users breaking these Regulations, the Administrator reserves Self send a warning with a request to abandon violations within 2 days working from the date of sending a warning or sending a warning along with time A suspension of access to the functionality of the portal takes-care.com .
                  6. The administrator reserves the right to immediately delete the user account, If it considers that the user's actions are contrary to the law, these Regulations or violate good name or the interests of the portal takes-care.com or other users and if the user has not stopped actions involved in the regulations given in point 18.
                  7. Re-registration removed by the user administrator is only possible for Administrator's consent.
                  8. In the case of justified doubts as to the truth or legality of the law given in the registration of personal data, the administrator has the right to block User Access to the portal takes-care.com , up to Explaining the situation.
                    §5
                    Conclusion and withdrawal from the contract for the provision of a service provided electronically through the portal takes-care.com

                    1. Conclusion of a service provision contract takes place in accordance with §4 point 6 of this Regulations.
                    2. Sales agreements concluded via the Internet are agreements concluded to a distance Act of 30 May 2014 on consumer rights, due to what, the user being a consumer, in cases and on the terms specified above set he has the right to withdraw from the contract, without giving reasons within 14 days from the day of its conclusion, subject to paragraph 7. However, in the case of services on properties determined by the consumer in the order made by him or closely related to His person above This permission is not entitled to, as stated in art. 38 points 1 and 3 above Act. The above-mentioned right to withdraw is not entitled A user who has concluded a contract for the acquisition of a health service provided by healthcare professionals to patients to assess, maintain or improving their health, including prescribing, issuing and Sharing medicinal products and medical devices, as It is art. 3 par. 1 point 7 above Act. Each time starting the benefit TC services before the expiration of the 14-day time of withdrawal from the contract, The User acknowledges that thus loses the right to withdraw and that in the event of withdrawal from the contract, it is obliged to incur costs Services Application to the provisions of the above Act.
                    3. Withdrawal statement from the contract should be sent to an electronic address or by post traditional, to the right address indicated in §1 point 1 of these Regulations, or Fill out the withdrawal form available on the user's account. To behave 14 - DAY term is enough to send a statement before its expiry (in particular Giving a statement at the post office). Form pattern from the withdrawal from Contracts.
                    4. In the case of a statement on withdrawal of the contract in the mode and dates, indicated above, Takescare within 14 days from the date of receipt of the statement Withdrawal will return to the user with all payments made by him using The same method of payment used by the user. The above applies to Disclaimer of para. 5.
                    5. Proportional refund for a fulfilled benefit - if the user has reported Requesting a request for a payable service before the deadline for withdrawal From the contract, he is obliged to cover the costs of the service in so far as it was Meeting until the time of withdrawal, pursuant to the provisions of the Act on the Consumer Rights. The payment amount is calculated in proportion to the scope of fulfilled benefit from In addition, the service price agreed in the contract.
                    6. The amount returned to the user is reduced by the costs of fees charged by External operators from which the User used to make a payment or Send SMS notification to the TC portal, in the amount resulting from current Tables of fees and commission of these entities.
                    7. The right to withdraw from the contract is not entitled to the user who has benefited from the service, Despite informing it before the service begins to provide that after the service is met For the user, he will lose the right to withdraw from the contract with the TC portal.
                    8. If you arrange a service for a day for a day on a 14th day from on the conclusion of the contract and withdrawal from the contract with a 14-day term, The agreed service is automatically canceled.
                      §6
                      Conditions for the service and use of services provided by the portal takes-care.com . Fees.

                      1. technical requirements.
                        1. Using the portal requires compliance with the following technical requirements:
                          1. Device with access to the Internet with the Microsoft operating system Windows, Macos, IOS or Android and the minimum speed of 1 Mbps,
                          2. Installed the current version of the Chrome, EDGE, Safari web browser or Firefox with the application support necessary for the correct connection with ICT system, iii) Launch of JavaScript (Latest and JavaScript),
                          3. Active e-mail address,
                          4. Desktop or cellular telephone.
                          5. When using the portal on mobile devices, the device should Have an Android system, iOS updated to the latest version.
                          6. If you use the portal on mobile devices, it is not required Installing the application, the solution works in the Web Progressive App standard Mobile devices.
                          7. Currently, the portal does not support videocons for Apple devices iPhone with the current version of iOS. It is recommended to conduct a video consultation On Apple iPad or Apple MacBook, or Apple iMac.
                          8. A connection with the portal takes place using the SSL protocol.
                          9. a prohibition of illegal content by user.
                            1. It is forbidden to place unlawful content, promoting violence, Racing, religious, ethnic, offensive content, violating the good name of people third, containing words and expressions recognized commonly offensive or vulgar and other content contrary to the principles of social coexistence.
                            2. It is required to return to other users with respect and generally adopted standards.
                            3. The contents of each entry expresses the views and opinions of his author, not the Takes- portal Care.com or people advisable for which Portal takes-care.com no He is responsible.
                            4. The administrator reserves the right to remove information from the TC portal or Posted on the TC portal by unauthorized persons without giving Causes.
                            5. Fees.
                              1. Account activation process and registration on the platform is free.
                              2. Detailed list of charges incurred by users to implement The proposed services contains the offer presented on the TC portal.
                              3. The fee for the selected medical care package is an annual fee, paid once. As part of medical care packages, the user can have the opportunity Take advantage of the specified number of services available for the selected number of patients. IN The duration of the subscription is not possible to change persons covered by the subscription.
                              4. If you arrange a patient's service and no appearance without prior The reference service will be expanded as used in a given month and year Settlement.
                              5. Fees are paid by users through payment sites, o Its referred to in Annex 4 by one of the following methods:
                                1. electronic bank transfer,
                                2. Electronic settlement systems,
                                3. credit card.
                                4. Portal takes-care.com reserves the right to introduce fees from any Services provided under the portal takes-care.com and at the same time obliging Tell me about changes in advance, not less than 7 days.
                                5. In the case of issuing a recipe for a specialist, referrals on Research, medical exemption or other document, the user covers costs delivery of the above Document for the address indicated (cost of courier shipment).
                                6. Reference Marketing - Commands
                                  1. This command is sent once generated for the user's link, thanks which is possible to identify people acquiring the service based on this link, entitling to a discount.
                                  2. Commands are only possible when buying a service called a medical care package Online.
                                  3. The recommendation link is a 5% discount on the acquisition of a service called a medical care package Online.
                                  4. The basis for charging a discount for a command for a person buyer a medical care package Online is getting and using the recommendation link and not notice purchased services within 14 days of its purchase. The discount amount will go to virtual User portfolio in the My Wallet tab.
                                  5. For the service order, a recommendation person receives a month of free subscription for Services Package of medical care online or power supply "My portfolio" quota PLN 19 gross.
                                  6. The basis for the power supply "of my portfolio" amount PLN 19 gross for a recommendation person:
                                    1. Having a patient's account and
                                    2. Purchase of a medical care package online by the person he was sent unique Link and not terminate the use of it in the period 14 from the date of purchase.
                                    3. Each free month of the subscription for your patient account is calculated as next months After completion of the subscription period.
                                    4. Discounts and discounts collected as part of the commands can not be:
                                      1. Exchanged, transferred, resold to third parties;
                                      2. Converted to the financial equivalent and paid to the bank's bank account or a third party;
                                      3. used to purchase other services outside the portal takes-care.com
                                      4. Promotions
                                        1. Portal takes-care.com will lead Promotional campaign related to the offered by your services
                                        2. Promotions will have the nature of discount codes or other reliefs enabling Acquisition of services at a lower price than regular or allow the package Online medical care in a longer period of time than regular
                                        3. The discount code should be added on the registration form before buying a service, and The discount will be automatically charged by the system.
                                        4. If you have extended the duration of the medical care package online, time The duration of the promotion will be automatically charged by the system.
                                        5. Advertising campaigns will be regulated by separate promotion regulations.
                                          §7
                                          Claims and complaint proceedings

                                          1. Portal takes-care.com will make every effort in to ensure its correct Activities and help in solving problems related to Functioning.
                                          2. Reservations, as well as attention, suggestions and errors can be reported by the Takes- Care.com for the contact form available in the Contact tab on page: takes-care.com
                                          3. Responses to applications will be granted immediately to e-mail address User, specified in the contact form.
                                          4. The user has the right to initiate complaint proceedings in connection with services Provided by Portal takes-care.com Using the contact form - By choosing the subject of the notification: complaint. Complaint notification must contain
                                            1. user data
                                            2. User's number
                                            3. User email address
                                            4. Defining the subject of the complaint
                                            5. The time in which the abnormalities have occurred
                                            6. Justification of complaints and description of losses incurred
                                            7. Possible claim against the TC portal
                                            8. The complaint is considered within 30 days from the date of its receipt by the portal takes-care.com .
                                            9. If the 30-day date of the complaint will not be able to be kept, the Takes- Care.com will notify before his lapse of complaints about the causes Delays and determine another date.
                                            10. If the user does not agree with the result of the complaint procedure, then he has The right to investigate its claims on the court.
                                              §8
                                              Copyright

                                              1. Takes-care.com are good like information, services, goods and other Intangible goods.
                                              2. takes-care.com is protected legally. Any use without written The consent of the portal takes-care.com is forbidden.
                                              3. Portal takes-care.com owns the rights copyright and other exclusive rights as also consisting of individual elements, in particular characters freight, utility patterns, copyright or related rights other intangible goods.
                                              4. On takes-care.com are shared coming from other people; They are among In particular, information, data, texts, images, graphics, owned by people Eligible.
                                              5. All rights of persons from which the abovementioned goods originate are reserved.
                                              6. Copying, making changes, transferring any resource is forbidden Portal takes-care.com , unless authorized The entity will clearly give it Action of consent.
                                              7. No part of the takes-care.com can be published without consent takes-care.com . Any printing, Copying and saving data to The computer disk is only allowed for private use. Exceptions This point require written consent and confirmation of the portal takes-care.com .
                                              8. It is forbidden to use procedures and systems in any activity they learned when using the portal takes-care.com . Any procedures and Portal solutions takes-care.com are his property.
                                              9. In cases not regulated by the Regulations, the relevant provisions apply laws.
                                              10. Portal takes-care.com reports to law enforcement agencies Cases suspected of breaking Rights, including impersonating other people.
                                                §9
                                                Promotion and advertising on the portal takes-care.com

                                                1. On portal pages takes-care.com can be placed ads and announcements third parties, for a fixed fee and under conditions set with the entity placing an advertisement or announcement.
                                                2. Portal takes-care.com has the right to refuse placing ads or announcements, If their content or form is contrary to the law, the principles of social coexistence or character of the portal takes-care.com .
                                                3. Portal takes-care.com can remove anymore Posted advertisement for reasons indicated in point 2.
                                                  §10
                                                  Law and disputable matters. Responsibility of the TC portal.

                                                  1. The right to resolve disputes in court is Polish law.
                                                  2. All disputable matters related to services provided by the Takes portal Care.com will be resolved by common courts appropriate according to the regulations on General properties.
                                                  3. In the event of disputes, the TC portal suggests taking advantage of the mediation purpose An amicable dispute solution.
                                                  4. In the event of a change or cancellation, as a result of a final judgment of the Court, any of the provisions of these Regulations, the remaining provisions They remain in power and bind the parties.
                                                  5. The TC portal is responsible for providing functionality necessary for the service.
                                                  6. Portal takes-care.com is not borne Responsibility for interruptions in the provision of services resulting from independent reasons.
                                                  7. Portal takes-care.com is not borne Responsibility for incorrect operation installed software or effects of hackers and for Providing access to the account by its owner to a third party.
                                                  8. As regards the provision of services referred to in §3 para. 1 lit. a, i.e. services provided by the institutions and unused by the Administrator of Specialists Portal TC Based only for the provision of the functionalities necessary for Service implementation. For such services portal takes-care.com does not provide services medical and is not responsible for medical services provided by Specialists in the medical or pharmaceutical industry using tools Teleinformatic shared by the portal, in particular the TC portal is not borne Liability for a mistake in medical art.
                                                  9. In the field of services referred to in §3 para. 1 lit. B, i.e. services provided by Administrator as a therapeutic entity, the administrator is responsible for the services provided on the principles set out in common applicable laws as Healing entity.
                                                    §11
                                                    Final provisions

                                                    1. The TC portal regulations are protected by copyright and use it without written Administrator's consent is forbidden and can be the basis for claims.
                                                    2. takes-care.com reserves the right to Changes in the regulations. Accepting new Terms of the regulations takes place after logging in to the TC portal and accepting new ones Service conditions. Users who do not agree to change this Regulations will lose access to the TC portal.
                                                    3. In cases not covered by the Regulations, the provisions of the Act on the provision are applied electronic services, the Civil Code and other provisions of Polish law, having Application to services that are the subject of these Regulations.
                                                    4. The Rules of Procedure include Annexes No: 1,2,3 and 4.
                                                    5. These Regulations enter into force on the date of publication on the website takes-care.com .
                                                      Annex No. 1 - User Account Activation Procedure

                                                      To activate the user account, follow these steps:
                                                      1. Account activation process and registration on the platform is free. In order to arrange a service Telemedical, the user does not have to register on the platform.
                                                      2. The user selects a telemedical service on the main page of the TC portal through Search for specialization and then choose the date and time of online visits. IN Another step user fills out the "Contracting Contract" form, accepts the regulations Website and pays services.
                                                      3. After paying the visits, the IT system generates a user account and sends email notification and SMS on the user data indicated in the form.
                                                      4. In notification, the user receives instructions on how to log in to the system or Activating the account with the link sent.
                                                      5. Confirmation of receiving an electronic message takes place by clicking by User to a sent link that results in full account activation and allows you to log in To him and the online consultation.
                                                      6. The registration, login and work process on the logged profile takes place on the basis of Encrypted connection protected by SSL protocol. More about Safety Data Read in Privacy Policy.
                                                        Annex No. 2 - Using the portal takes-care.com

                                                        1. Using the portal takes-care.com is voluntary and aims to arrange and Conducting a telemedical service.
                                                        2. Portal takes-care.com offers services Personalized for a given user how:
                                                          1. The service and archiving of medical records (within the card Patient).
                                                          2. Telemedical service obtained via e-cabinet. Benefits health consisting in providing a person with the required qualifications, Confirmed by appropriate documents, benefits in particular: State survey health, diagnosis of diseases and preventing them, treatment and rehabilitation of patients, Giving medical advice as well as issuing opinions and medical judgments. IMPORTANT: Each time, a patient is obliged to prove before consultation Doctor / specialist ID card or other document confirming the identity.
                                                          3. Patient consultation with a specialist or institution via mail Electronic - this is followed by filling out the appropriate form Internet. Such consultation is not a medical advice within the meaning of the Act on Healing activity or its substitute. This is only health education and no It should be treated as providing health benefits within the meaning of the abovementioned Act.
                                                          4. Ask a specialist question - ask a question specialist is not a medical advice in Understanding the provisions of the act on a medicinal activity or its substitute. Is it Only health education and should not be treated as a provision of benefits health in the meaning of the above Act. "Ask a specialist question" this place in takes-care.com , where the patient can ask a question about issues Healthy. The patient specifies the field of question. There is no possibility Selection of a specific specialist. The answer to the question will be sent for By e-mail on the patient during registration E-mail address within 7 business days. The response granted Information and general, under no circumstances can be treated as a diagnosis, nor to patient a basis for taking health measures, and in particular for the use or non-compliance of specific therapy, taking or uncomfortable medicines, etc. Portal takes-care.com are not responsible for Contents asked by the patient's question or for the content of the answer given by Specialist.
                                                          5. The condition for using the portal is the user account registration. The user has to Selection of a patient account or a specialist account:
                                                            1. Patient account:
                                                              1. The patient's account is a natural person who has full ability to Legal activities that made registration on the site or made booking Deadline with a specialist using a visits search engine, to carry out Online consultations
                                                              2. Registration on the Website is only possible if it is expressed by User's consent for the personal data processing service provider User about health and providing this data chosen specialist.
                                                              3. Online patient account allows you to take full advantage of the IT system in Aim of the telemedical service and use other functionality Website.
                                                              4. In order to implement a one-time telemedical service, the user is obliged Pay the fee indicated when ordering an online visit.
                                                              5. In order to implement a telemedical service as part of a medical care package online, The User is obliged to pay the fee indicated in the offered offer Corresponding to the Mini, Multi or Maxi package.
                                                              6. Detailed offer of online medical care packages is on the portal takes-care.com VII) fees are paid by users through payment sites, about Its referred to in Annex 4, through one of the following methods:
                                                                1. electronic bank transfer,
                                                                2. electronic billing systems,
                                                                3. credit card.
                                                                4. The patient can cancel a one-time telemedical service booking. In case Services cancellation The fee is refundable in the following amount:
                                                                  1. Appeal for at least 6 hours before the date of the visit - the charged fee it is refundable entirely,
                                                                  2. Appeal for less than 6 hours before the date of the visit and at least 2 hours before - the charged payment is refundable in 50%,
                                                                  3. Appeal for less than 2 hours before the date of the visit - the charged fee not It is refundable.
                                                                  4. Reimbursement takes place by means of a relevant amount to the account Patient, in the My Wallet tab, reduced by fees brought in favor of Services or payment operators.
                                                                  5. In the case of an appointment by a patient, a telemedical service and no appearance Without prior appeal, the service will be counted as used in a given Month and settlement year.
                                                                  6. In the event of issuing a prescription, referral on Research, medical exemption or other document, the user covers costs delivery of the above Document for the address indicated (cost of courier shipment).
                                                                  7. Specialist / institution account:
                                                                    1. The user of the specialist / institution is a natural person who leads medical activities within the meaning of the act on medical activity, registered on the TC portal, which by accepting the regulations and the transition procedure Registration obtains access to services offered by the TC portal.
                                                                    2. Registration on the Website is only possible if it is expressed by A specialist of consent for the processing of personal data by the service provider, contracts entrusting data processing and approval of the Website Regulations.
                                                                    3. E-Gabinet allows you to fully use the IT system in target implementation of the telemedical service and use other service functionality.
                                                                    4. After logging in to your profile, a specialist / facility can edit and Data complements, add photos and documents as well as documentation a medical patient, at his request.
                                                                    5. The specialist's obligation is to supplement the test card after carried out Consultations. About the lack of card filling, the system will be informed by means of SMS notifications.
                                                                    6. The specialist has the option of choosing a form of consultation (video, chat, telephone), price Services (for one-time visits) and addict it from your own Experience or specialization. The specialist decides on days and hours, In which provides your calendar. A specialist can schedule permanent breaks Between consultations. VII) The specialist receives a remuneration for consulting conduct. VIII) The specialist can cancel the reserved one-time telemedic service.
                                                                    7. In the case of irrevocable booked visit and unsuccessful to consultation At the appointed time, SMS notification is sent to a specialist, on time 5 min, from the start of the planned visit.
                                                                    8. If you do not have a reserved visit, despite reminder, The specialist is charged with PLN 9.
                                                                    9. takes-care.com reserves the right to Introduction of charges from any services Provided as part of the portal takes-care.com and At the same time, he undertakes Tell me about changes in advance, not less than 7 days.
                                                                      Appendix No. 3 - Functionalities of the portal takes-care.com

                                                                      1. Presentation of the Specialist / Institution Profile - a business card; Includes contact details, photo and description of the specialist / institution, location, date and time of admission (consultations in E- Cabinet, Party in a given facility, home visits), information about the certificate, O Verify. The profile shows the users issued by users. Specialist / facility are required to complete the business card after registration on Platform.
                                                                      2. Database of specialists and institutions - a collection of profiles registered in the specialist portal and Outlets, available on the portal takes-care.com from Search engine tool according to location criteria, specialization, evaluation and awarded certificate "Heart on the side Patient. " Additional functionality are:
                                                                        1. Adding opinions about specialists and institutions;
                                                                        2. Notifications about new information and opinions;
                                                                        3. Add idea - place on the portal takes-care.com , In which registered users They can send their proposals regarding the functionality of the portal takes-care.com and Evaluate the ideas of other users. The highest rated ideas can be implemented; Portal takes-care.com reserves the right to do not Idea without giving a reason.
                                                                        4. Health Calendar - place on the portal takes-care.com , where the user can Voluntarily enter information on the results of research, terms of research and medical visits and other terms important to the user. The calendar automatically appears Information about the agreed e-cabinet service and is sent to the user Notification about the date of this service on the registration e-mail address and / or on The mobile phone number provided by the user.
                                                                        5. A specialist calendar - a specialist has access to his calendar in which he can Entering your:
                                                                          1. Availability at the facility in which you accept patients,
                                                                          2. Availability of home visas
                                                                          3. Availability in the e-cabinet service.
                                                                          4. Each user has access to a specialist calendar and can through it Register yourself to the e-cabinet service, a visit to a facility or a home visit. Portal takes-care.com automatically sends E-mail specialist and SMS informing about Registering a user for a visit / e-cabinet service and a reminder The date of the e-cabinet service.
                                                                          5. "Heart side" certification program - Portal takes-care.com admits Its specialists "heart on the patient's side" certificate mainly based on the assessment Patients, a specialist when deciding to use the e-cabinet, expresses this Consent to participate in the certification program "Heart on the patient's side".
                                                                            Annex No. 4 - Payment procedure and redirection to the payment service (relates Only fees and parts of charges paid by users)
                                                                            1. The payment procedure is carried out through the Dotpay payment system. Dotpay operator - servicing payments. Office address: ul. Wielicka 72, 30-552 Kraków. Tel: (+48) 12-688-26-00
                                                                            2. Settlements of transactions by credit card and e-transfer are carried out for The Dotpay settlement center.
                                                                            3. The purpose of paying for payable services User:
                                                                              1. Chooses a given service;
                                                                              2. Then selects the "Pay" option. Then the system automatically redirects User to the System Payment System, Dotpay, the user chooses one of available payment methods, i.e.:
                                                                                1. electronic bank transfer,
                                                                                2. Electronic settlement systems,
                                                                                3. credit card,
                                                                                4. The user carries out payment for the service;
                                                                                5. After payment, the system receives confirmation about its positive conducting or refusing it;
                                                                                6. In case of successful payment, selected by the user The service receives "paid" status and it is possible to use it. In case of No successful payment should be taken again conducting;
                                                                                7. Portal takes-care.com reserves the right to change the payment service, as I will inform users via email to the address Electronic served by the user.
Polityka prywatności

Portal Privacy Policy takes-care.com

  1. General information.
    1. takescare @ takes- Care.com .
    2. The TC portal is used to provide an electronic service consisting in providing a system ICT a teleinformatic, enabling remote contact between your doctor or other expert From the medical or pharmaceutical industry and the patient, interested in obtaining a service. As part of the service provided portal takes-care.com provides, for individual demand Patient, data transfer (sending or receiving data), as well as storage data Posted or collected by the patient (or on his request - by another User) on an individual patient account using or due to use intended for this mechanisms available via the TC portal.
    3. The TC portal implements electronic services and functions for obtaining information about Users and their Behavior as follows:
      1. Through the information voluntarily entered in the forms.
      2. By saving cookies (so-called "cookies" in end devices).
      3. By collecting web server logs by Takescare hosting operator Sp. From o.o, operating at the address of OS. Sunny 8/43, 31-957 Kraków
      4. Information on the forms.
        1. The TC portal collects information provided voluntarily by the user.
        2. The TC portal can also save information about the connection parameters (time designation, IP address)
        3. Processing of personal data.
          1. Administrator of personal data of users, is a takescare company with limited Responsibility with headquarters in Krakow, OS Sunny 8/43, 31-957 Kraków, entered down Register of entrepreneurs by the District Court for Kraków-Śródmieście in Krakow, XI Department Commercial National Court Register under KRS 0000648009, NIP No. 678-31-63- 938, REGON 365933460, electronic address: takescare@takes-care.com.
          2. Takescare appointed a data protection inspector. You can with the Data Protection Inspector to contact:
            1. by e-mail: imod@takes-care.com
            2. In writing to the address of Takescare, a company from Father, with its registered office in Krakow, OS. Sunny 8/43, 31-957 Krakow.
            3. Data provided by the User are processed to provide a service and in order to Allow the user who is a patient to acquire medical consultations on-line.
            4. The user acknowledges that the TC portal collects, processes and uses Information and data provided, including personal data on health (so-called special category personal data). Takescare processes this data based on the explicit consent of the user (Article 6 (1) 1 lit. a and art. 9 par. 2 lit. Rodo). In order to implement the service, access to the above data He obtains a chosen by the patient - a specialist or a facility. The above sharing data Through the patient via the TC portal is voluntary, albeit necessary for obtaining an on-line consultation or other service for which these data is necessary or required. A patient may change the scope of facilities or specialists in the moment selected by each other, which his personal data, including medical personal data, are made available for In the mediation of the TC portal.
            5. If the user consents, then TakeCare Sp. from o.o. It can use the given data user contact for marketing own products offered by takescare Sp. O.O., currently performed and in the future within the limits designated by Commonly applicable laws, in particular by telephone contact (callback) or by sending commercial information through funds Electronic communication (in particular electronic mail).
            6. Takescare Sp. from o.o. Recycle users of users with the behavior required by the Polish law of security measures and respecting the applicable in this the scope of law. Personal data are processed in accordance with the Protection Act Personal data, in particular with the provisions of art. 6 par. 1 lit. A, B and F Rodo and regulations Executive to the abovementioned Act. In Takescare Sp. from o.o. The so-called high level safety.
            7. The user has the right to access their personal data and their improving, as well as the right of written request to cease their processing and to raising objections, to their processing for marketing purposes, in cases indicated in the Personal Data Protection Act.
            8. Information about cookies.
              1. The TC portal uses cookies.
              2. Cookies (so-called "Cookies") are IT data, in particular files text, which are stored in the TC portal's terminal device and are designed for Using the TC portal websites. Cookies usually contain the page name The web from which they come, the time of storing them on the end device and A unique number.
              3. The entity that places cookies on the user's terminal device TC and accessing them is the TC portal operator. Cookies used They are in The following goals:
                1. Creating statistics that help to understand how portal users Tc They use websites, which enables improvement of their structure and content;
                2. Maintaining the TC portal session (after logging in), thanks to which User not must enter login and password on each subpage of the TC portal;
                3. Specifying the user profile to display it with matched materials in Advertising networks, in particular Google networks.
                4. maintaining a user session, allowing access to content and services available only for people logged in,
                5. supporting navigation as part of the site,
                6. Collection of traffic statistics on the site that allow optimize her contents,
                7. conducting promotional activities.
                8. In our website, cookies can also use cooperating with the TC portal Media and research companies.
                9. As part of the TC portal, the following types of cookies are used:
                  1. Session - temporary files that are stored on the end device User Until you log out, leave your website or shutdown software (web browser)
                  2. Permanent - these files are stored in the user's end device for time specified in the parameters of cookies or until they are removed by them User
                  3. third parties - placed by other websites than Takescare, e.g. Google Analytics.
                  4. Software for browsing websites (web browser) usually By default, it allows storing cookies in the user's end device. TC portal users can change settings in this area. Browser Online allows you to delete cookies. Automatic is also possible blocking Cookies Detailed information on this subject includes help or documentation web browser.
                  5. Restrictions on the use of cookies can affect some of the functionalities available On the TC portal websites.
                  6. Cookies included in the TC portal terminal end device and used They can also be cooperating with the operator of the TC portal of advertisers and partners.
                  7. We recommend reading the privacy policy of these companies to learn about the rules utter With cookies used in statistics: Google Privacy Policy Analytics
                  8. Cookies can be used by advertising networks, in particular Google Network, down Displaying ads matched to the way you use the TC portal. IN This objective can keep information about the user or time navigation path remaining on a given page.
                  9. In terms of information on user preferences collected by the advertising network Google The user can view and edit information resulting from cookies with help Tools: https://www.google.com/ads/preferences/
                  10. Server logs.
                    1. Information on some user behavior is logged in layer server. These data are used only to administer the TC portal and In The purpose of ensuring the most efficient service of hosting services provided.
                    2. The resources are identified by URLs. In addition, the record may be subject to:
                      1. the time coming,
                      2. time to send answers,
                      3. name of the client station - identification carried out by the HTTP protocol,
                      4. Error information which has occurred in the implementation of HTTP transactions,
                      5. Page URL previously visited by the user (REFERER LINK) - W case When the transition to the TC portal followed by the reference,
                      6. Information about the user's browser,
                      7. Information about the IP address.
                      8. Data above are not associated with specific persons browsing the parties.
                      9. The above data is used only for the administration purposes of the portal.
                      10. Providing data.
                        1. Data is subject to external entities only within legally Allowed.
                        2. Data contained in the forms and then stored on the user's account are not made available to third parties otherwise than with the consent of the user and on conditions specified in the regulations of the web portal takes-care.com
                        3. The administrator may have an obligation to provide information collected by the TC portal authorized authorities on the basis of lawful claims in the field resulting from tasks.
                        4. Cookies management - how to express your consent in practice?
                          1. If the user does not want to receive cookies, he can change the settings Browser. We reserve that disabling cookie files necessary for processes authentication, safety, maintenance of user preferences can make it difficult, and in extreme cases may prevent the use of websites
                          2. In order to manage cookies, select the browser from the list below Internet / System and follow instructions:
                            1. Internet Explorer
                            2. Chrome
                            3. Safari
                            4. Firefox
                            5. Opera
                            6. Android
                            7. Safari (IOS)
                            8. Windows Phone
                            9. Blackberry
                            10. Safety of stored data
                              1. Data storage - all data stored and transmitted by users They are subject to encryption. Our databases have been registered in the main security inspector Personal data. Due to the nature of the data stored, we meet the requirements the highest, third level of security, determined by the abovementioned Institution.
                              2. Safe connection - throughout the use of the Website, User connection is Encrypted 256-bit SSL key. We took care of the highest degree of security and to transmission encryption We use the most trusted certificates as applied are In electronic banking. You can authenticate our certificate at any time to check.
                              3. Entrusting personal data processing
                                1. Statements of the parties
                                  1. Conclusion of a contract means for the administrator (service provider), the need to entrust Specialist (Customer), hereinafter referred to as the processing entity, to processing personal data belonging to third parties (in particular patients), Introduced by the Customer to the Software. Entrusting processing data Personal regulates the "entrustment contract for data processing", which provisions They are in this paragraph.
                                  2. If in this paragraph refers to a "agreement" - this should be understood as the Agreement on Provision of electronic services, while the "entrustment contract" means - means contract regarding entrusting to the processing of personal data.
                                  3. Subject of entrustment:
                                    1. Parties agree that in order to meet the obligations under the regulations laws, and Particularly art. 28 para. 3 Rodo, and the right implementation of the provisions concluded contract, Administrator entrusts the data processing to process data personal, collected on the TC portal, as part of the processing entity Services, In the scope specified by this entrustment contract. The entrusted data is not on Processed. Data are stored on monitored servers.
                                    2. The administrator entrusts to the processing entity to process personal data belonging to third parties T.J. Patients, users, specialists. Subject The processing is obliged to process personal data contained in His medical documentation run on the TC portal for execution Services. The processing entity is obliged to keep secret any information that concerns patients and which have been obtained in connection with implementation Contracts. This mystery also applies after the patient's death.
                                    3. Scope of personal data provided by the administrator for processing will be It depended on what the user will introduce to the patient / specialist account. Data personal Introduced by the user may include in particular data collected in Medical documentation framework, ie:
                                      1. Patient's designation:
                                        • Surname and first name (names);
                                        • date of birth;
                                        • Gender assay;
                                        • address of the place of residence (check-in address);
                                        • PESEL number if it has been given; In the case of a newborn - number Pesel Mothers, and for people who do not have a PESEL number - Type and Number of the document confirming the identity
                                        • Phone number;
                                        • e-mail adress;
                                        • In the event that the patient is a minor, completely incapacitalized or incapable of conscious consent - Surname and first name (names) of the statutory representative and address its place residence.
                                        • Specialist designation:
                                            name name Professional / scientific title specializations Number of permissions e-mail adress Phone number image experience Date of birth (Signature ZUS)
                                          • Personal data of persons authorized by the patient:
                                            1. surname and name,
                                            2. Phone number
                                            3. e-mail adress
                                            4. Personal data will be processed by the processing entity for the period execution Contracts until they are removed.
                                            5. The processing entity will make every effort to entrust MU processing data Personal contained on the Takescare portal did not cause interference in fulfillment Services, in particular the processing entity will ensure without unnecessary delay, access to Data contained in the medical documentation collected on the TC portal.
                                            6. Party
                                              1. The processing entity declares that he undertakes to use data Personal, only to the extent necessary to carry out the entrustment contract and Agreement Provision of electronic services and for specific purposes.
                                              2. The processing entity declares that it applies safety measures requirements Rodo.
                                              3. The processing entity declares that it has infrastructure resources, experience and knowledge in the area enabling the proper implementation of the entrustment contract, in consent with applicable law. In particular the processing entity declares, that the principles of processing and securing personal data resulting are known to him with Rodo.
                                              4. The processing entity after the service is completed depending on the decision The administrator removes or returns to him all personal data and removes all of them Existing copies - unless the law obliges the processing entity to storage Data. In this case, the processing entity stores data as independent Personal data administrator.
                                              5. The processing entity provides the administrator with all necessary information down demonstrating the fulfillment of the obligations set out in Article 28 Rodo processing Allows the administrator or auditor authorized by the administrator Conducting audits, including inspections in this Agreement of the entrustment Processing and contributes to them.
                                              6. The processing entity is obliged to process personal data use Technical and organizational measures to ensure protection of processed data. IN compound with the fact that on the basis of the entrustment contract, data collected in Medical documentation framework, the processing entity is obliged to:
                                                1. Software protection against damage or loss gathered data
                                                2. Maintaining metadata integrity and content of documentation behind help TC portal, i.e. protection against introducing changes by people unauthorized by the administrator;
                                                3. ensuring constant access to the user and security data before access to unauthorized persons;
                                                4. As part of the security of data entrusted to processing, the administrator obliges to:
                                                  1. systematic analysis of threats associated with data storage In Website, and if it is required to assess the consequences of planned surgery processing for personal data protection;
                                                  2. Development and application of procedures for securing documentation produced in framework Software and services provided on the TC portal;
                                                  3. application of safety measures adequate to threats, including, inter alia Encryption of personal data and the ability to quickly restore accessibility Personal data and access to them in the event of a physical incident or technical;
                                                  4. ongoing controlling the functioning of all organizational and technical and technical- IT methods of collateral, as well as periodic assessment effectiveness of these methods;
                                                  5. preparation and implementation of documentation storage plans in a long time, in this her transmission to new IT data carriers and new data formats, if This requires the continuity of access to documentation.
                                                  6. As far as possible, the processing entity helps the administrator in the necessary The extent to fulfill the obligations set out in Article 32-36 of the Regulation.
                                                  7. The processing entity will support the administrator if a person Physical whose personal data is processed using the TC portal, returns down Administrator with a proposal that has a legal basis in generally applicable Recipes for processed data.
                                                  8. The processing entity will provide assistance administrator in dealing with the right supervisory authority over the protection of personal data or other state authority, in in particular by delivering, at a reasonable request of the user, essential Information and documentation.
                                                  9. The processing entity will notify, without unnecessary delay (no later than on time 48 Hours after the infringement), the administrator of any violations Safety of personal data that is processed on the basis of this Contract entrustments. The administrator will assess the received Notifications and they independently inform the supervisory authorities and natural persons whose infringements They concern. Notifications referred to in the previous sentences will be made road electronic to the administrator's email address in a way that allows obtaining information such as the nature of the infringement, possible categories and approximate number of people, which data refer to the category and approximate number of personal data entries to which infringement, possible consequence of the infringement, measures used in order remedy Infringement of data protection.
                                                  10. In order to perform the duties referred to in previous points, entity Processing obliged is obliged to carry out a requirement appointment of IOD in accordance with art. 37 Rodo and notifying about her result of the Service giving Iod contact details.
                                                  11. The processing entity is not entitled to transmit personal data persons third, excluding people cooperating or working for the entity recycle as part of maintaining the efficiency and functionality of the TC portal. IN target avoidance of doubts on behalf of the processing entity entrusted to data personal They can only process people who have previously obtained written from him authorization. Any authorization or his withdrawal processing entity obliged It is written in writing.
                                                  12. The processing entity is obliged to train its employees or Co-workers in the field of methods for securing processed data.
                                                  13. Interaction
                                                    1. During this contract, entrustments, the parties undertake strictly cooperate through designated people, informing each other about all circumstances having or who may affect the implementation of the contract entrustments.
                                                    2. Responsibility
                                                      1. Each party is responsible for the damage caused to the other side and persons third In Relationship with the exercise of the entrustment contract, in accordance with the provisions of the Act of 23 April 1964 R- Civil Code, the provisions of the Act and Rodo and in accordance with provisions of this contract entrusting data processing.
                                                      2. In the event of damage caused by the deliberate operation of the processing entity, The processing entity will be responsible for any damage incurable by the administrator.
                                                      3. In order to avoid doubts, the processing entity is responsible for activities of their employees, subcontractors and other people with help Recycle entrusted personal data, as for its own action and omission.
                                                      4. Duration and termination of the contract entrustment of data processing
                                                        1. The entrustment agreement is concluded for the duration of the contract for the benefit service Electronic route.
                                                        2. The administrator is entitled to terminate the entrustment contract without notice In Case of a gross violation of the principles of processing personal data specified in this Agreement.
                                                        3. The administrator is entitled to terminate the entrustment contract without notice if As a result of the control of the authority responsible for supervising data processing personal or other state authority will be disclosed inappropriate safeguard Personal data collected on the TC portal.
                                                          Information clause - information on the processing of personal data:

                                                          Where do we have your data from?
                                                          Your data We acquired:
                                                            1. Directly from the state, 2. From the entity that concluded from takes-care.com Agreement providing services to you item, 3. From a third party / entity cooperating with takes-care.com , which shared Your personal data based on your consent.

                                                            Who is your data administrator?
                                                            Takescare a limited liability company (" takes-care.com "), with headquarters in Krakow, axis. Sunny 8/43, 31-957 Kraków, entered into the register of entrepreneurs by the District Court for Kraków-Śródmieście in Krakow, XI Commercial Division of the National Court Register under Number KRS 0000648009, NIP number 678-31-63-938, REGON 365933460, share capital in height PLN 5,000.00, electronic address: takescare@takes-care.com

                                                            What data is we processed?
                                                            TC processes the following data categories:
                                                              1. Contact details: ie name, surname, email address; 2. Identification data for the purposes of conclusion of the contract, implementation of the service and invoice issuing; 3. identification data (including medical data) necessary to provide on-line services, provision of electronic services; 4. Data necessary to present the relevant marketing offer and services takes-care.com (eg about TakeS-Care.com services, from which you used earlier).

                                                              What will we use your personal data?
                                                              Your personal data will be processed in one or more of the following purposes:
                                                              1. In order to carry out activities performed on your request before concluding a contract, which Subject to the service and functions of the website takes-care.com ;
                                                              2. Provision of the above electronic services;
                                                              3. In order to conclude and perform a contract with takes-care.com ;
                                                              4. In order to perform a contract concluded with takes-care.com on your item as a third party (Article 393 of the Civil Code) when another entity is a party to the contract;
                                                              5. In order to fulfill the legal obligation for takes-care.com , e.g. in the field storage of medical documentation, invoice or account issuing;
                                                              6. For marketing purposes products and services takes-care.com ;
                                                              7. Adjusting the content of websites to preferences and interests;
                                                              8. Detection of bots and fraud in services;
                                                              9. If you agree and only to the extent that you will agree, We will process your following data:
                                                                1. statistical measurements and refinement of services (analytical goals);
                                                                2. marketing, including profiling and analytical goals;
                                                                3. for marketing third parties;
                                                                4. In order to provide your personal data entrepreneurs with which takes-care.com cooperates so that they can They use them for marketing purposes.
                                                                5. In order to conduct the following types of market research and opinions: quantitative research (surveys and tests) or qualitative research (personal interviews).

                                                                  Do you have an obligation to provide personal data?
                                                                  In so far as the processing of your data takes place in order to conclude and implement the contract Z takes-care.com , give your data by your data voluntary, but necessary to conclude and the performance of the contract, and the basis for the processing of personal data by takes-care.com is execution of a contract that you are or take action on your request before Contract to the contract. Providing data is voluntary, but it is necessary to conclude and perform the contract. In the case of non-personal data, the contract will not be concluded, and The service will not be able to be implemented. Providing the data necessary to issue an invoice is a statutory obligation and results from Act on tax on goods and services. In the remaining range of administration of personal data is voluntary, it is not a requirement statutory or contractual, as well as does not constitute a condition for the conclusion of the contract.

                                                                  How to undo consent?
                                                                  In these cases, when the processing of your personal data takes place on the basis of prior consent, consent may be canceled without affecting the processing made on based on consent before its appeal. You can express both consent or some of them and do not express any. In these cases, when the processing of your personal data takes place on the basis of You can undo consent at any time to undo the consent granted takes-care.com , which does not It is associated with negative consequences. All you need to do is send an e-mail, call or upload A traditional mail message on the above-mentioned contact details. I prefer to withdraw consent You can express in any way, the only condition is to reach our messages. Withdrawal of consent does not affect the compliance with the right of processing your data before it is made, i.e. until the consent of the consent of the processing of your data by takes-care.com is legal.

                                                                  How to contact our Personal Data Protection Inspector?
                                                                  You can do this via email to the following address: iod@takes-care.com

                                                                  On what basis do we process your personal data?
                                                                  The basis for the processing of personal data is, depending on the activities performed:
                                                                  1. Conclusion and execution of the contract with takes-care.com ,
                                                                  2. Filling a legal obligation on takes-care.com (eg invoice issuing),
                                                                  3. legally legitimate interest takes-care.com (Direct marketing of their products and Services or execution of a contract concluded with takes-care.com on your thing as a person a third party is another entity on the party to the contract),
                                                                  4. Consent expressed by your agreement.
                                                                    When and who can we pass data, and who will not pass them?
                                                                    If you do this consent, we will provide you with your personal data entrepreneurs, from which takes-care.com works ("Partners Takes-care.com ") so that they can Use for marketing purposes. Data will only provide this Takes- Care.com to which you will agree. Your data can be disclosed to customers in the form of companies cooperating with us and performing tasks on our order and our thing. In this case, it is contained with these Entities Contract ensuring the security of your data. Due to the fact that these entities They are often changing, we are not able to present their complete list if you want Know with whom we work currently, you can always ask about it. We will not be Transmit your personal data to a third country (outside the European Area Economic). Your personal data will also provide places and specialists from which You will use the state services - such entities will also be independent administrators Your personal data.

                                                                    What can you do with passenger data provided to us?
                                                                    You have the right to request from takes-care.com Access to your personal data, Rectification (improving), removal or restriction of processing, and we can also Your request transfer to another data controller. Regarding the processing of the state Data for marketing own products or services takes-care.com you can bring objection. In so far as the basis for the processing of your data is consent, you can withdraw this consent.

                                                                    When will we store your data?
                                                                    Your personal data will be stored as long as it is necessary to do Contracting Contracting State from takes-care.com or concluded agreement by another entity to you item and after this time for a period of time corresponding to the period of limitation of claims It can raise takes-care.com and what can be raised To takes-care.com . If your personal data will be processed in order to fulfill a legal obligation Na administrator, personal data will be stored for the time necessary to Filling this obligation. Data processed on the basis of consent will be processed until your withdrawal This consent. If your personal data will be processed on the basis of a legally reasonable interest Administrator, when the basis for this processing is the execution of a contract concluded with Takes- Care.com on your item, the data will be processed until it is fully completed A reasonable interest forming this processing or opposition application. If your personal data will be processed on the basis of a legally reasonable interest administrator, when the basis for this processing is direct marketing of its products and services, your personal data will be processed until your objections are made.

                                                                    Where can you complain about the processing of personal data by takes-care.com ?
                                                                    Currently, such complaints can be addressed to the President of the Personal Data Protection Office.

                                                                    How will we not process personal data?
                                                                    Your personal data is not subject to automated processing (eg profiling), which causes legal effects or in a similar way to your influence, Nevertheless, we use cookies and other traffic registration systems our websites (profiling for marketing purposes).